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Carl-Fredrik B.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Real Estate

Member since July 2019

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2 Reviews by Carl-Fredrik

I booked the apt. At Experia and the apt. Is via HomeAway.
I got confirmatim mail that said PAID, AND only one minute latera confirmation from Experia THAT SAYS totalt in AND: Required by the property manage ie. I shall pay to the manager. SO, I thought the first email confirmation from HomeAway "PAID" only was a reservation for the amount and not payment since Experia wrote pay to manager! I also asked manager by mail if I should pay in Euro or Kuna, he said same for him. SO, he also understood that guest shall pay to him, the manager. I paid manager at arrival and later on my credit card I saw that the amount had not been refunded. So I paid twice. To get my money back was quit a struggle getting in touch with the right people, many hours with phone and mails. Expedia, NO help, So, AVOID EXPEDIA! You make booking at Expedia but then they don´t care helping you. Never again!
To get a refund impossible to get contact except expensive phone, not good enough when I have to send attachments

Carl-Fredrik Has Earned 4 Votes

Carl-fredrik B.'s review of HomeAway earned 2 Very Helpful votes

Carl-fredrik B.'s review of expedia.no earned 2 Very Helpful votes

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