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Carlene C.

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1 Review by Carlene

Net-A-Porter

  • Net-A-Porter

“Don't do it!”
8/26/20

I ordered a pair of shoes from Net-A-Porter and from start to finish it was a disaster. Their team put in the wrong shipping information so my item was greatly delayed, when it finally did arrive it was the wrong product. I mean literally- wrong size, wrong actual shoe- everything was wrong. I called them and now due to the delay the shoes are sold out everywhere! With shipping and duties the shoes cost me $1000 to say nothing of the time I wasted trying to reach them. Their customer service team is atrocious and have done absolutely nothing to remedy this. DONT WASTE YOUR MONEY! DONT WASTE YOUR TIME!

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