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Carlee A.

Contributor Level

Total Points
80

1 Review by Carlee

  • Vat19

4/20/20

I paid 10.99 to have expedite shipping Friday. So my son would have some gifts during his COVID 19 quarantine birthday. Those $#*! holes didn't ship it until Monday. And gave a bunch of excuses and wouldn't refund me my 10.99. Duck that company in the neck.

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Jamie S. – Vat19 Rep

Dear Carlee,

You placed your order at 7:55pm on Friday, April 17,2020. As clearly stated on our website, orders placed after 2PM are shipped the next business day (Monday, in this case). So, despite the unprecedented shutdown due to the coronavirus, and the message on our website indicating that there would most likely be a delay in the processing of your order, we actually shipped it out as early as humanly possible.

Best,
Jamie, Owner

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