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TOTAL FRAUD! Stay Away from them! Ordered my unlock for the iPad that came with my new house in Jan 2019. It is now June and not only is it not unlocked, DirectUnlocks won't even respond to my emails.
-Feb 14,2019: Ordered Unlock, they took my money, told me 90 days (working days) to complete the process.
-Apr 22,2019: I asked for status update, DirectUnlocks response was "We realize these are taking a long time, it's the nature of these unlocks" 90 days had not expired yet.
-May 20,2019: Asked for another update, nothing heard
-June 3,2019: Asked for another update, still nothing. Well over 90 working days now.
Bottom line, unless I hear something quickly and this gets resolved, I strongly recommend against using these guys, it's a total scam.
* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Carl C.'s review of Direct Unlocks earned 2 Very Helpful votes
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