I ordered a set of bamboo sheets from Open Sky and received them with no difficulty. Much to my surprise the sheet content is 60% polyester and "40% rayon bamboo." What the heck is rayon from bamboo? This sent me to Wikipedia. What I gleaned is that rayon is a specific industrial and chemically made fiber from cellulose, for which bamboo can be a source. There is fabric available that is made from bamboo, but these sheets are not it.
I went back to the website to see how I failed to see the fiber content. It's buried in the product description that notes the bamboo is "blended" with microfiber for softness. No percentages of any kind and no description of rayon bamboo. It is only then that I noticed there are no product reviews anywhere on the website. That should have been a red flag to me. In addition, the product is touted as eco-friendly which is definitely not the case in the production of rayon, let alone polyester.
So buyer beware. If truth in advertising and eco-friendly are important to you, this is not the company to deal with.
Hi Carla! We’re very sorry to hear about the difficulties you faced with your recent purchase. We would definitely like to further assist you with this issue. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, any day of the week, and we will look into this further.