Carla H.

We purchased a 2nd home and needed to buy furniture for every room. We purchased the dining room set and server from this company. The furniture arrived minus two of the hostess chairs. We had it documented on the shipping paperwork that they were missing and the shipping company confirmed. We immediately reported it to the company via email and phone calls. They would not speak to us on the phone. After trying to correct their mistake for 2 months we finally had to deal with it through our credit card company. Once in the dispute stage, they called us liars and said we were fraudulent people just trying to get furniture for free. We spent over 30k furnishing our new vacation home. This particular transaction was the worst part of it all. Thankfully, the other furniture was purchased through different companies. Never in a million years would I do business with this company again. I was insulted and horrified by the treatment we received.