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I bought a Flex plus ticket. When i wanna cancel the ticket i call them and their phone menu pointed me to a formula on their homepage. When i done with it it says" no refund" so i call them again and choose "other questions!" a extremely rude person answers and say "if you wanna cancel you need to call us...". THAT WHAT I DID AND YOUR FQ PHONE SAID I NEED TO DO IT ON YOUR HOMEPAGE?!?!?!?!?
Now they refuse to give any money back EVEN IF I BOUGHT THE FLEXI PLUS who clearly states that i can get full refund! NOTING MORE!
And there is no visible information you need to call to cancel with flexi plus!
Total scam!
Tip for consumers:
dont buy anything.
Products used:
plane ticket
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