Carisa b.

Ordered a few item and got free shipping. A few items didn't fit but I was leaving for a trip. I couldn't wait for exchange so I just reordered items in right size. When I returned from trip I called their customer service to ask if it is possible to receive store credit on item purchased with a visa gift card. The money on the gift card was used and thrown away. The customer service rep said no problem! Just put a note in with the return stating that you no longer have the card and we will issue store credit. I received an email that not only was the money refunded back to the credit card but was also charged shipping (after also paying return shipping) emailed the company and they pretty mush said 'sorry, nothing we can do'. I was excited to find this company as I liked the clothing but I will no longer order from them!