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Great service in store with friendly staff - we purchased the Gainsborough 4 seater sofa and footstool. The problem is the quality of the sofa is really low, all the cushions are sagged after just 3 months of use and the frame creeks sporadically. We have had the quality control people out and they said that is just the way they are made and there is nothing we can do even though we purchased the additional insurance. Really disappointed that a sofa we saved for and were told was great quality in store, that cost us over £1000 isn't fit for purpose. Don't buy this product.
C T.'s review of Oak furnitureland UK earned 6 Very Helpful votes
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Empty.
Absolutely disgusted by the lack of concern. The shop and salesmen were lovely and helpful. THEN...
We had a bookcase delievered on 23rd Feb last week, and had paid £30 for the room of our choice....
