Thumbnail of user carinap10

Carina P.

Contributor Level

Total Points
81

1 Review by Carina

  • TheTreeCenter

5/8/20

I received the wrong size and color tree. I paid $89 for a 5 gallon pink dogwood. I was told it would be 4-5 feet tall.
It arrived a month later then it was supposed to, without the starter fertilizer I ordered... it's white, it's in a 3 1/2 gallon pot and measures 2 1/2 feet tall. It has the girth of a twig. I submitted numerous emails and tickets. No response. Called multiple times and got disconnected. Today I finally received a generic email that simply said "Thank you, The Tree Center"
No actual response, no refund, no resolution
ZERO customer service.
Egregious company.
Waste of time and money.

Carina Has Earned 1 Vote

Carina P.'s review of TheTreeCenter earned a Very Helpful vote

Carina hasn’t received any thanks yous.

Carina doesn’t have any fans yet.

Carina isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user debrac1013
4/9/24

I ordered red twig dogwoods and rhododendron from the Tree Center. Every one was pot bound and...

Thumbnail of user domg24
12/5/23

DO NOT purchase anything from this company. I just received my order today (part of it anyway)...