I received the wrong size and color tree. I paid $89 for a 5 gallon pink dogwood. I was told it would be 4-5 feet tall.
It arrived a month later then it was supposed to, without the starter fertilizer I ordered... it's white, it's in a 3 1/2 gallon pot and measures 2 1/2 feet tall. It has the girth of a twig. I submitted numerous emails and tickets. No response. Called multiple times and got disconnected. Today I finally received a generic email that simply said "Thank you, The Tree Center"
No actual response, no refund, no resolution
ZERO customer service.
Egregious company.
Waste of time and money.