- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
You are saying you did a quality assurance test during the busiest time of the year? So considering my clients have been waiting 3 weeks now for their W2's and 1099's, when are you planning on releasing them? And when will you be issuing at least a partial refund for false/misleading advertising? I could have done the mailings myself for 1/10th the price, but I was swamped and figure since you promised 3-5 days, I would pay the extra fee to get it to my 16 clients quickly. This is ridiculous, I've called, emailed and tried the chat for a week now and NO response... funny how you are able to respond timely to all these reviews to try to save face. If you actually responded to your clients questions/concerns you wouldn't have this problem.
Cari G.'s review of Tax1099 earned 2 Very Helpful votes
Cari hasn’t received any thanks yous.
Cari doesn’t have any fans yet.
Cari isn’t following anybody yet.
Empty.
Paid over $8k to file 3700 forms which I was not able to successfully download. Their 1042 form...
Hi, Cari - We did have a hold up with our mailing center, and didn't want to release the forms until we were sure they would meet quality and compliance standards. We were able to release 1099 forms on 1/17, and W-2 forms a few days after. Your Forms Delivery Report should be updated with the mailed date of your forms. I'm sorry to hear that you haven't gotten a response from our support team - they have been working hard to follow up with all voicemails and emails. I myself am not part of the support team, that's why I'm able to respond here more quickly. I apologize for the frustrations and delays you've encountered with us. I am following up with a private message to get some more information on the situation.