Carey S.

I tried to get my business taken off theknot because I never put it up in the first place. Not only did someone put my business as a vendor but they attached a website that was from 2002 that I haven't used since then and I can't access. They left a negative review although they never contacted me stating their was any issues. They said they didn't get all the photos they wanted because I wouldn't take control of their group. Their group had been doing tequila shots since before the ceremony and was drunk and out of control. Theknot will not remove the site even though the site was set up fraudulently. They told me I needed to claim the site and correct the information. I tried to set up a new site with my actual true information. They took the new information and combined it with the old site and only corrected the email address. They will not allow me to respond to the negative feedback because I am not paying to do that. That is why I have always used wedding wire and wedding wire is an amazing tool that is FREE! If there was no stars that's what TheKnot would get. Now I am attached to an account that is fraudulent and hurts my business and I can't even respond. The feedback was left over 6 years ago and I just found it when I did a search to see if I had other reviews on the net. I suggest everyone do the same because you may be listed on theKnot without knowing it.