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Caren E.

Contributor Level

Total Points
82

1 Review by Caren

  • Frontgate

9/18/20

While the quality of our very large and very expensive outdoor furniture seems ok, I would never buy anything from Frontgate again. Our order was so large they claimed to give us concierge service to coordinate the delivery. Frontgate's customer service was about as terrible as it's possible to be. After countless phone calls, emails and texts, all the effort initiated by me, they could not coordinate the delivery. After all the wasted time, they just showed up, no notice, no coordination, no plan and left 10 chairs, 4 lounge chairs, an umbrella stand at the entrance of the property and left. One would think in this economy this company would make more of an effort for such a large order. I will never order from Frontgate again.

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Caren E.'s review of Frontgate earned 2 Very Helpful votes

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