Thumbnail of user careene

Careen E.

Contributor Level

Total Points
81

1 Review by Careen

  • LivingSocial

10/21/16

I bought a voucher for laser spot treatment through #livingsocial and made my appointment before the expiration date. The merchant had to reschedule my appointment and the new date was after the expiration date... when I got to the appointment I was told I didn't qualify for the voucher so we called spent the 45 min appointment trying to contact the refund department only to be hung up... I called living social back later and spent another 45 min on hold and finally spoke with someone. The employee stated that she had to follow up with the merchant before she could issue the refund... I spoke with the merchant and nobody from living social had contacted them... I tried calling LivingSocial, sat on hold for 30 min only to have the call disconnected... I tried sending them a facebook message and posted to their facebook page asking for an email address or an alternate phone number to get this resolved. I've not received a response. It wasn't until i filed a complaint with the better business bureau that i received a reply from them. The reply is "we will not refund your money, get it from the merchant". #livngsocial refuses to refund my money.

Careen Has Earned 1 Vote

Careen E.'s review of LivingSocial earned a Very Helpful vote

Careen hasn’t received any thanks yous.

Careen doesn’t have any fans yet.

Careen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user davidb11258
12/14/23

I've been trying to access my living social account and paid vouchers for a week. Every time I...

Thumbnail of user ehababdelnaeim
10/3/23

Purchased AeroPress Inspired Manual Coffee Press From Obero International Ltd. And just received...