Cardiff L.

Incompetent - DO NOT BUY - I STRONGLY SUGGEST YOU DONT BE DRAWN IN TO THEIR FALSLY ADVERTISED PRODUCTS - they advertise products and features under 'key information' which are not even available on the product, and then after I have wasted time, money on installation. Removal, their product and chasing them, there 'customer services manager' emails me to say its my fault,. Although they did advertise the product with the feature that it doesnt have, it is my fault for not checking the goods on receiving the, sorry but if a apparently reputable website advertising a product as 'dispenses hot & cold water' under key features then why would I have to check on receipt that the 20 or so features advertised are actually correct - thats their job. Now after receiving and having installers round they are refusing to refund. Credit card charge back. Reported to ASA. Have evidence in the way of screen shots time stamped and dated from their website showing the falsely advertised features. DO NOT REMOVE THIS REVIEW