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carah52

Cara H.

Contributor Level

Total Points
82

1 Review by Cara

2/27/20

This service is amazing! Allume goes above and beyond to make sure that you are happy with your experience from start to finish. What I liked most is how you get to have an actual conversations with your stylist, instead of just providing feedback and never receiving a response. First, Sandy hand-picked outfits based off of my answers to the questionnaire and my photo. Then during our consultation, she took the time to understand what I liked and disliked about the outfits, and made immediate adjustments based off our conversation. She found items that I have been looking for but had been unable to find on my own! She was also great about mixing in pieces that were on sale and providing options at different price points that would still achieve the same look. After I made my purchase, she and the Concierge Team did a fantastic job about communicating with me regarding my order and answering my questions. As the items started to arrive in the mail, Sandy even reached out to discuss styling options with the pieces I received. In my opinion, there is not another company out there that compares with Allume. I could not be happier with my entire experience and will continue to buy my clothes through Sandy and her team. This is truly a customized service at an incredibly affordable price.

Tip for consumers:
Be prepared to receive a lot of different packages arriving at different times. You need to keep the return labels and original packaging until you are sure you’re keeping the items. This can be hard if you make a large purchase. I received at least 10 different packages and didn’t realize that some companies required the original packaging until I went onto their website and looked at the process to return.

Products used:
I used everything that I purchased. The only returns I made were to exchange sizes.

Service
Value
Shipping
Returns
Quality

Cara Has Earned 2 Votes

Cara H.'s review of Allume earned 2 Very Helpful votes

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