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1 Review by Candy

Thumbtack

Thumbtack

3/6/19
• Updated review

Dont TRUST thumbtack to follow your lead and travel specifications.. They Send u customers from 5 states away and call it a LEAD... What a joke. I have emails stating most jobs are between 3 and $8 and no lead will ever be over $24.. Then they send me leads and what me to pay $78.05!!!!!!! DONT TRUST THEM!!!!

“New Platform Terrible!! Price per lead skyrocketed, no longer matters if lead never replies!!”
2/19/19
• Previous review

Thumbtack changed their platform in November of 2018, Their price per lead skyrocketed for $3-8 per lead to $15-50. They no longer sent out auto quotes and they no longer gave u credit if a lead didnt reply within 48 hours. Now u paid no matter if a lead responded or not. didnt matter if u never got a valid phone number or address. they charged u for every single person who view your profile or asked a question. even with no info to give an estimate. The site was much better than home advisor when i joined in 2017, but they refuse to refund me for 2 leads that are both out of my requested area and out of my scope of work. I am also not licensed in the other county and it was 20 miles out of my requested travel area. STILL they would not refund my money. If there is a lawsuit I want to be a part of it.

Candy Has Earned 5 Votes

Candy M.'s review of Thumbtack earned 4 Very Helpful votes

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