Candy B.

Ordered a ring on May 8th and I still don't have it! Customer service is rude, snarky and totally unhelpful. This is a drop shipment company misleading customers but stating they are US based. Sure, they are but the crap they sell is being sent from China. They use cheap USPS service and you'll be lucky if you ever get what you paid for since its coming from another country. They will NOT refund your money either. My ring took forever just to get to my home state only to be lost at the USPS and then shipped out to another state! Customer service person is snarky and claimed nothing they can/will do since they don't "own" the USPS. When I asked for a refund I was told not unless I return the item (which I have not gotten) within 30 days. I see other's reviews who never get that refund so I'm not counting on that even if I ever get this ring. Horrible, just horrible people. Save yourself some grief and STAY AWAY from this company!

I placed an order at this site recently (Nov. 29) and received an email on Dec. 1 stating that my package was shipped. The email has my order number, reference number and a link to supposedly "track" my package from some carrier called china post unregistered. I had NO idea this site was in China and that is where my item would be shipped from, I would have never ordered from outside of the US had I known this. Now, I cannot even contact the customer support because when I go to fill out their form do to so, a boxx repeatedly pops up telling me to log in. I AM logged in! I am now so frustrated by this that I have given up even trying to contact this place. I have serious doubts that I will ever see the item that I ordered and by the looks of the other reviews, I expect something of poor quality IF I ever do get it. I wish sites like these would state somewhere VERY clearly that they are NOT an American site. I'm so disappointed that I fell for this. I should have known better in this day and age to expect anything at such reasonable prices.