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Candi G.

Contributor Level

Total Points
81

1 Review by Candi

  • FabKids

12/9/17

I returned a package for a credit back - first return in over a year of vip shopping with the company, I only received a partial credit because I was charged $5.03 for a return fee when NO WHERE on the return info does it state they charge a fee for returns. Called customer service 3x since it took over a month after returning to even get the partial refund and they did nothing to assist me with this issue.

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Sherry E. – FabKids Rep

Hello Candi,

We are very sorry to hear that you are dissatisfied with our return process. We will be contacting you within 24-48 hours to help you further.

Best,
Sherry

Candi Has Earned 1 Vote

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