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1 Review by Candice

Maurices

Maurices

5/21/18

My computer froze up and I accidentally completed two orders for the same items. I used my pay pal account through my bank. Once I realized what I had done, when I received two email orders I emailed Maurice's and when hours later hadn't heard anything I went on the live chat. My distress was compounded by the fact that one of the orders was going to the previous address. What a nightmare!!! So on the live chat I was trying to explain that my computer had froze up so I had stupidly completed the order again and could the gentleman please cancel the order going to my previous address? I had both order numbers and they were three minutes apart. He shut me down and said I would have to wait until I received them both and then I could return the one. I told him it would be difficult to receive the one since it was going to a different address. He would not return the one order, nor would he change the address. Terrible customer service. I will NEVER buy anything again from MAURICES!!!! Wouldn't do anything to help me

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