Candice P.

I have been a faithful contributor to this company for years and an associate at the Murfreesboro location created two accounts for my rewards points under my same exact name and phone number. So instead of ever reaching the 200 rewards points to get my $20 reward credit for accumulating points they have dispersed my points between accounts. They told me they can not combine the accounts in the store and that customer service would have to do it before the points expired in 30 days and started all over ( REMIND YOU I ALMOST HAVE 400 POINTS BETWEEN BOTH ACCOUNTS). I have contact customer service and left voicemails as well sent emails requesting for them to combine the accounts that were created in error and have yet to get a response. I spent the money to accumulate the points I should be able to get my points redeemed. I have yet to hear anything back from this triphling piece of a customer service. I do not plan on spending another cent towards this company.