One I hate the fact that you have to wait for one order to finish before starting another. Two I think it takes too long. My order was processed in like 4-5 -days and then another 5-5 for arrival too long in my opinion. Especially since I got the premium. And last but certainly not least actually this is the one that I'm most mad about you have to pay $19.99 per inmate. I thought omce buying this I could writer and send pics to more than one inmate considering my bf and brother are both locked up
So not worth it dissatisfied to say the least.
Hello Candice, we appreciate your feedback and for taking the time to leave a review, but I am sorry to hear you are not pleased with our services, our processing time is about 3-5 days as we send the orders through regular USPS mail. I apologize for any inconvenience but we were experiencing a delay on photo orders, you can send more photos once the first order has been shipped, or you can reach out to us to have your orders reset to be able to send more. It's $19.99, per inmate as each person is not at the same facility and needs their own account, or you might want to have a different plan for every subscription. If you still have any questions, please don't hesitate to contact us at 1-800-323-9895, so we can further assist you, thank you for your time.