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Candi B.

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1 Review by Candi

JC Penney

  • JC Penney

“Steal from their Customers - Thank goodness they're stores are closing”
1/9/18

My elderly mom purchased my son a pair of Levi's for Christmas but chose the wrong size. I went to the store in Chino Hills, California to simply exchange the jeans for the correct size and was told that without a receipt an even exchange could not be made! The best they could do would be to give me a store credit for the lowest price which was $8.93. These jeans had the original tags and everything. What kind of store will not simply exchange the exact same jeans, just a slightly different size? The management should be criminally prosecuted because this equates to stealing. Happy holidays from the folks at JC Penney.

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