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Candace T.

Contributor Level

Total Points
82

1 Review by Candace

  • Bluefly

3/21/17

My experience with this company is horrible. Bought a pair of shoes and just want to exchange them. Tried to call 30 to 45 minute wait... who does that? Sent an email to their customer service 5 days ago... received an automated response and nothing since... even sent one more email and still no response. I think they are trying to rip people off... try to push you off until their return policy expires. I'm sending my shoes back and if I don't get a refund like some of the reviews I have read then I will be happy to start filing complaints with anyone and everyone! Also found the shoes at a better price at a website that actually takes care of their customers!

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Bluefly R. – Bluefly Rep

Hi Candace, We are so sorry you had issues with your experience! Can you please private message us your email, order info as well as a number we can reach you at and we will escalate this ASAP. Thank you!

Candace Has Earned 2 Votes

Candace T.'s review of Bluefly earned 2 Very Helpful votes

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