Larry Van Dyk, a citizen shipper, picked up my cat, Lucy, from WSU veterinary hospital after her cancer radiation therapy (poor thing!) and brought her home to us. Without Larry we would have had to drive 7 hours each way to and from the hospital which we did when we took her there. Didn't want to do that again! Lucy arrived home in her crate just fine, except, of course, for the radiation after effects. Not a pretty picture! Larry was great! I highly recommend him. Candace at Sawdust Hill Alpaca Farm, Poulsbo, WA.