Ordered some Xmas presents mid november, they said it would be shipped right away. 2 weeks went by and I emailed them asking why I haven't received confirmation of shipping, they said the vendor was having issues and was backlogged and it would be assent in 1-2 weeks. I waited 2 weeks and emailed again only for them to tell me my order was being cancelled as they had no product. Leaving me high and dry and paying double for the item due to short notice for an Xmas present.