Cam M.

I wish I could give Yelp for Business 0 stars, I honestly feel like it's such a scam. I thought that I had cancelled my ads after I was coerced by a sales rep who had set them up, and I originally went to cancel because the ads were way too expensive, and they charge PER CLICK even though 95% of the clicks lead to nothing. I checked my account this morning and saw that Yelp charged me $420. Like literally everything that I have in my account, I am a new small business owner and I'm 19, I feel so taken advantage of by this company. After charging that much you would think that I would have at least a few customers, well you'd be wrong because all I have had for the past two months are 110 ad clicks, 17 potential clients, 16 of which actually clicked my account, and only 2 of which clicked the book button. So basically I paid $420 for 2 clients, who I am not even sure actually did go on to book with me. This service is such a scam. They are charging wayyy too much for advertising, I will be cancelling my partnership and removing my account, I hope that this review will help other business owners to never trust this service. After calling about this, they were able to refund me, but only 50%. Needless to say, I am very upset and angry.