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I booked at hotel rental with the "Ticketsatwork". I arrived at the hotel at 12 midnight, they found the registration but was unable to view my credit card. I provided the hotel with the credit card, my account was then charged 285$ for the time there. I received my statement from my credit card, ticketsatwork had already charged me 401$. When I request a refund they wanted to give me 401$ voucher. I explained via email, that I could not afford to pay a total 686$ on my credit card, and would like a refund back to my card. Without so much as a reply, they removed the hotel fee of 285$ and charged me the 401$. I again I emailed my complaint and no one ever respond.
Products used:
hotel reservation, they will refund you the difference if you find it cheaper, but not to exceed 150$, nothing cost less than 150$
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I booked a room back in December for April through Tickets At Work. The hotel stated they did not...
I booked a supposed four-star hotel hotel through tickets at work and when I got to the hotel...
We apologize what happened when you arrived to the hotel. As a 3rd party the reservation comes directly from the hotel supplier. Please provide us an order number and we can have our management team investigate this matter. Thank You.