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I ordered a diamond placemat from you when it was delivered it was white when it said it was silver i tried calling immediately as it was a Christmas gift they said i had. A 25 minute wait I waited 1 hour and no one answered I kept calling all week to try and change it for the silver glitter one as a result i called pay pal to. Dispute this I am stuck with this and will do business with you again I had to buy from a more reliable company the 2 weeks I called they would tell me I had between 30 to 40 minute wait very unhappy and did not realize it was only a photo of the diamond glitter
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Camille D.'s review of Zazzle earned a Very Helpful vote
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Hello Camille,
I am so sorry to hear about the issues you had with this order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. Our customer support team will be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine