Hi there I am writing a review on Microsoft and how they are becoming just like sony they think that they understand it all in fact not one of their tech support have come to a solution just because I am running an asus x55u and its not added to the compatibility list yet does not give you the right to just end the chat because you don't like what I have to say. Or because you don't know how to fix it. And are unwilling to escalate me to tier three support. Not only that when your tech is not making any sense or logic what so ever and just continues to argue with you on everything is stupid your supposed to have the best support team and lately i just get pissed off when i deal with you guys now. So everyone who can understand my pain please like and leave a comment and maybe if we get enough people Microsoft will be forced to correct its ways and hire back bill gates as ceo or get rid of the person in charge now jesus your company is going down the gutter