Camela B.’s Reviews of ThirdLove & more

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Underwear

11/16/18

The bra cost more than the top quality bras in top quality department stores and the construction was not as good. The stitching was a bit uneven.

I was intrigued by the fitting quiz and I needed a new bra. When the bra arrived it did not fit. I was disappointed my shipping was.not refunded when I returned it.

I went to Dillard's and the sales clerk measured me and brought me dozens of different styles of bras that I could take my time trying on until I found several pretty styles that fit well. I did not ask for inexpensive bras, so she brought top quality brands. Every one was cheaper than third love and better made. I have had the same experience at Neimun Marcus so this so not just meant to promote a single department store.

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Tay L. – ThirdLove Rep Over a year old

Hello Camela, my name is Taylor and I'm a Senior member of the Customer Advocate team at ThirdLove.

I'm sorry to hear that your ThirdLove purchase wasn't up to par. I would love to offer my assistance, in order to do so, I will need some further information from you! There are two ways that we can proceed from here.

The first option is for you to provide me with your ThirdLove order number on this platform. The second is for you to send an email to hello@thirdlove.com and mention this review and my name (Taylor L.) in the subject line. From there I will be happy to assist you to the best of my ability.

I hope to hear from you and look forward to assisting with a resolution.