I have been trying to return an item bought from this website, Iike I see many people have had trouble doing, but the website isnt working and the customer service telephone number isnt linked to any company when you call it. The quality of the item is poor and I want my refund.
I dont know what the order number is because there is no clear identification on the shipping packing what it is.
Dear Customer,
We are sorry to hear that you are not satisfied with your order.
All of our Dezzal clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.
We strive to offer our customers the best quality clothing available.
Please provide us your order number, you can check your order number in your Dezzal account-- “My orders”
We will check the details and arrange solution for you.
You could also contact us via http://www.dezzal.com/contact-us/ with the subject of 'Reply From Sitejabber'.
Best regards,
Dezzal Customer Service