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Camber W.

Contributor Level

Total Points
94
0
1

1 Review by Camber

FreeShipping

  • FreeShipping

“Second Review...”
4/3/18

Before I gave this company a 1 star rating I had emailed them asking for a refund and was told they could not issue refunds, and I was out of luck. Once I give a 1 star review then they say they can refund me if I email them? Seems a little backwards. So irritated with this company. Ill cut my losses and move on.

  • Comments (0)
  • 260K Views
Helpful  (14)
Thank you
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FreeShipping C. – FreeShipping Rep

Hi Camber,

I'd be more than happy to assist you getting a refund on your account. I apologize for the confusion regarding our membership fee. There is a membership fee, which was located in the print directly above entering your credit card, as well as the terms and conditions which you would need to agree to prior to joining. We apologize for the confusion regarding the membership fee, however we believe that we do make it clear prior to a member joining.

Can you please reach out to me directly at Help@FreeShipping.com and reference Customer Loyalty #A410?

Thanks!

Camber Has Earned 14 Votes

Camber W.'s review of FreeShipping earned 14 Very Helpful votes

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