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Calvin Z.

Contributor Level

Total Points
164

2 Reviews by Calvin

  • Mr Porter

5/2/16

Great customer service, top notch stock and beautiful packaging.

  • SSENSE

1/15/16

Purchased a Thom Browne tie which came with defects. Contacted customer support who in turn replied with a 10% discount as a courtesy.

Told them that their offer was a bad joke, to which they said I should take that 10% to use at a tailor to fix the tie.

Are you for real? How do you guys have any business in this day and age? Mr. Porter, END, every other online retailer in this space has CS far superior to yours.

Get it together SSENSE. Or don't, I'm staying the hell away in the future.

Tip for consumers:
Don't expect good customer service.

Service
Value
Shipping
Returns
Quality
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SSENSE C. – SSENSE Rep

Hi Calvin - We're sorry to hear this was your experience. After seeing your review, we went directly to Customer Care to discuss your order. We're happy to hear they were able to help you find a solution. If you need anything else, feel free to send us a PM.

Calvin Has Earned 4 Votes

Calvin Z.'s review of SSENSE earned 4 Very Helpful votes

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