Bad customer service from qoo10 staff. Was making enquiry on my item not delivered to me yet, cause I paid for it alrdy. And worried cause it's hard earn money. Customer service just explain abit and I was asking if they could help me to rush it and she just say " you have to wait thank you and hang up."Just hanging up the phone very rudely and sarcastically. Would like to lodge a complain but realise there is no way to to sent a feedback.