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Caleb P.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Member since July 2019

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1 Review by Caleb

7/25/19
I sent two photos of my debris and asked for a quote. I revived one from Steve that said "Looks to be a pickup truck size load 110$" I set up the time and date for pickup. When the guys came out, they re-quoted me at $160. Short version, they checked with their boss and decided to leave since I was insistent on paying my quoted price. I texted the number back to say how they wasted my time. I was told I was "quoted 110 for a pickup truck work. They also implied I did not sent a complete picture. And lastly, I guess even though I inquired their services, got a quote, and they showed up to my house to complete a job, I am what they called a "non-customer." I assume they think so because I declined to pay more than I was quoted. I was also told that this review would be deleted, because I was a "non-customer." In any case, the management needs to be more clear in their advertising about quotes vs. what it really is, an estimate. Absolutely disappointing.

Caleb Has Earned 1 Vote

Caleb P.'s review of TSP Houston Trash/Waste/Junk Removal earned a Very Helpful vote

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