Previously, I described JustFab as cheap material but fashionable shoes, but sometimes the sizing can be off. I purchased two new pairs of boots (the same ones just different colors because I felt they were too cute to pass up). Anyway, I spent about $50 for two pairs, and the standard shipping. They came fast and they lived up to make expectations on how they would look. I got loads of compliments and a bunch of questions asking where I got them. However, It has been a few months since then and I haven't worn the other pair yet but with the current pair I wear, I have experienced issues. The bottom of the shoe is ripping (like my previous review stated) but also the cushion on the inside of the shoe went away quite quickly, leaving little to no support at all. I have had that (the lack of cushions) happen to some other boots in the past, not just from JustFab so it could be a common thing that happens regarding boots like these. $50 for two pairs of boots is an outstanding price to me, but not if the shoe won't last more than a few months. I have owned boots that have last me years before any real problems so to only have them for a few months is upsetting.
I think if the price is right and you don't care that they won't last then I say absolutely go for it. However, if you want good quality (not saying ALL of their shoes are bad, their sandals have lasted for me) I would say you are better off going to an actual store when you can try on, feel them, and see the material, feel the inserts, etc.
****I have decided to give this company another shot as it has been a few years since I have used them - I ordered two pairs of boots that are super cute! I ordered them yesterday and they already shipped this morning :) I will re-write my review once I have had the chance to wear them around a little bit****
I don't hate this company, I think they have a good concept, but I just wish it was better.
First impressions - excited, couldn't be more thrilled with how inexpensive everything was, who doesn't want shoes delivered directly to their door? I mean right?
However, you need to make sure that you read, read, read their fine print. You will be charged after the 5th day of each month IF you do not log in and "skip this month". I never had an issue with this, as I did read the fine print and always skipped the month.
When I first signed up it was mid-fall so I order three pairs of boots. When they arrived they were wrapped well and super cute and I couldn't have been more pleased! The best part yet, they ALL fit!.
However, 2 months into wearing them, they fell apart :( I am talking, holes on the sides, the bottom was ripping off, and towards the front of the shoe was split on the bottom. I was very unhappy, especially since I didn't get much wear out of them. This happened to two of the three pairs that I purchased. The third pair is still sitting in my closet, never worn, and I ordered them almost two years ago.
Another problem I encountered with justfab.com is that you can NOT cancel your membership online, you can only do it on the phone. For me it was excruciating. I say this because, not only was I on hold for a long time but when I finally got to speak to a representative they kept trying to talk me into keeping your membership until I finally had enough and yelled that I was canceling because their products suck. I do not like being hostile, but I also don't like being pressured. After that, the representative quickly canceled my membership and wished me a great day.
I opted to not give a one star because shipping was fast and easy. The product did arrive and I did get to wear them for at least two months.
I also gave them a second chance in the spring/fall and purchased some cute sandals. I have not worn them a whole lot but so far they have survived an entire year, but one sandal was a tad too big.