Well I ordered my dresses on 8-1 and still haven't recieved my dresses. 17 days later and no dress. Why even write 7-15 business days? Does anyone receive their clothes in that time? I planned on wearing one of those dresses to a wedding and I am now left scrambling to find a dress last minute. Plus they say my dresses shipped, on the 3rd... but when I use the tracking number provided usps says 'origin post still preparing shipment' what does that even mean? Did it ship or not? Am I ever going to receive my dresses? I move at the end of the month. If I don't receive them I want a refund.
Don't order from Sammy dress, I won't ever again.
**update** so Sammy dress got in contact with me and has refunded my money in a timely manner as well as sending my dresses to me. So that's wonderful. I can't say this was my wanted outcome but this is a huge step in the right direction with customer service.
Dear Caitlin,
Thank you for your post.
The precise shipping time can also be affected by factors such as customs, remote locations, peak shipping periods, holidays and festivals, inclement weather and operational issues impacting the shipping company.
To check the shipping details, please kindly go to your Sammydress account " My tickets "
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/