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I'm just going to make this simple. I went to booking.com because of their tempting low prices. Everything seems to work fine. However, I noticed on my bank statement that I was charged twice so I went to submit a report online. It required my bank statement, booking number etc. It was a lot of hassle for me but I need my money back. They said they will contact me back in 48 hours. 2 weeks later, no email or call back. I cantacted them again and now they're asking for my reciept which I do not have anymore. This just shows that booking.com is a SCAM.
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