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I had a delivery paid on the 09/11/2019.
The delivery does not show up in my history in my account. The address it was sent to isn't registered on my account anymore so it was sent to an address that i did not authorise it to be sent to.
I spoke to someone by webchat and they did not provide me satisfactory answers.
I would like to make a complaint about the service and find out why my delivery isn't registered on my account and why it was sent to the wrong address. Their website does not cater to international client enquiries and is extremely frustrating to try and speak to someone about an issue.
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We do apologize for the issue you are facing. Please contact us from https://www.myus.com/about/contact/ so that we can assist.