I purchased over $3000 in door handles from Decorglobe in April for a 1.5M home. I only received the items in October. All the operating sets were correct and the dummy handles were the wrong color. They tell me 4 weeks to process a return before trying to locate the correct parts. They have been curt via e-mail and by phone. They continually hang up on me and refuse to talk with me. Weeks later, I still have no return authorization. Don't trust these people. Bad business practices.