B W.

I bought a Louie V bag which came on time and I loved it! Excellent quality and stitching. There is a little glitch in the inside zipper but it is functional. It really looks like the real thing and better yet feels like it. I have tried other replicas only to be disappointed by the quality. I ordered the matching wallet and it should be here soon. The first time I used my american express. AMX did not authorize the charge until speaking to me but purse valley kept in contact and there was no problem. For the wallet I used bank check (I now trusted them) but this method takes longer as it has to wait a week to clear the bank... however the customer service has been great. Once it ships you are given a tracking number so you can track your item. I think this is a great replica site. Having said that you are still paying several hundred for your purse so you should expect good quality. I was just not expecting it to be as nice as it was.

I order quite a bit from VS and overall good experience. I do hate when you can't combine some discounts and the fact that it costs so much to return if things don't fit.
Customer service is excellent

I don't want to admit how many times I have used this site in the last few years, also my husband and daughters... Always prompt excellent service. Especially nice for Christmas shopping and the Kindle books. Prime members have free lending library... Excellent site.

Please read all reviews on this sight... I never got the item I "won" and was offered a replacement at 1/3 the value. Still have not received the items I bought. This site is a rip off... terrible customer service... Hope someone can learn from my mistake.