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Butterfly N.

Contributor Level

Total Points
83

1 Review by Butterfly

  • TeeChip

9/30/16

I purchased a kids shirt and never received it. The order went through cause I saw the page load to the order confirmation number and shipping and billing address information after I got purchased. I didn't get a confirmation email right away but didn't think anything if it. I left the website open on my phone but the next morning the page refreshed and I lost all of the information. I did not screen shot the page. When I emailed ALL of the contact email addresses from their site (cause they do not have a phone number) they all kept directing me back to one another. When I finally found the right person to communicate with they said to provide them with an order number or a transaction number. (which I repeativly told them I did not have.) All I had was proof that my credit card was charged and gave them all the transaction numbers and information that I could. They were still unable to help me. Eventually I cancelled the payment. I mean are they really getting that many orders that they can't find my name and ordering information in the system?! They don't have a lot of products on their site that hundreds of orders are coming in every minute.

Butterfly Has Earned 3 Votes

Butterfly N.'s review of TeeChip earned 3 Very Helpful votes

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Rick G. reviewed TeeChip
7/19/23

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