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Buffy a.

  • 1 Review
  • 1 Helpful Vote
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Experience: Travel

Member since November 2019

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1 Review by Buffy

11/16/19
I rented a car from Rentalcars.com from Orlando airport online two weeks prior to my arrival once I landed I wasn't able to find which car dealer I was renting from someone told me I had to take a shuttle about a mile away to get the car I should have known that was a red flag when I got there I gave the lady my reservation number she told me it did not exist and she does not a have a car for me the look on her face told me this happens all the time she told me you need to call the company you rented from so I did I explained to them there is no car for me and they put me on hold for twenty minutes only to tell me they could not help me so I was taken back on the shuttle to the Orlando airport without a car I end up spending $400 dollars for the five days because It wasn't booked in advance which by the way the booking agent at the airport said to me anytime you have to get a shuttle to get a car is usually fishy so my advice to anyone who books from these people ask a lot of questions they should be put out of business they don't even exist in the USA.

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