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Bud S.

Contributor Level

Total Points
85

1 Review by Bud

  • EyeglassesDepot

2/17/21

Eyeglassesdepot sucks!
Don't ever do business with them!
If you have Maui Jim sunglasses and need repairs, beware when going on their website; Deb somehow got redirected to Eyeglassesdepot.com, who stated they would fix them. She had broken the nosepiece only, so we packed them up separately and in a MJ hard case and sent them in.
Once they got them, there was confusion on their part about fixing them, and after several absolutely rude communications from their service department, they stated they couldn't fix them and we had to pay them to ship them back.
When we finally got them back, they had been just packed together in a plastic ziplock snack bag, and in such a manner that they rubbed together causing the lenses to be scratched, and without the hard case they were shipped to them in!
What a bunch of unprofessional crooks!

Tip for consumers:
Beware! These are rude crooks that will not return your calls and will give you the run around!

Products used:
Glasses repair

Service
Value
Shipping
Returns
Quality

Bud Has Earned 5 Votes

Bud S.'s review of EyeglassesDepot earned 5 Very Helpful votes

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