Purchased a house cleaning coupon for half price, $89.00 for four hours. Had major surgery thought we would need house cleaning. Relatives were great, kept house up for us. Called GroupOn and asked if we could get refund. No only within three days of purchase, understandable as they are just acting as a broker. Called vendor and asked for an appointment, Vendor refused saying that the coupon had a limit of ten miles and he was 12,? Some miles from our address. Called
GroupOn back. Way too many email and phone conversations to recount. Finally told that they would "Kick" my complaint up a level and check with the vendor. No response for a week, called again. Described the run around I had been getting. A man in customer service then told me that they would process a refund. That was at 2:00 PM in the afternoon at 9:48 PM I received an email saying that I would not be getting a refund and that I should have checked the mileage before I bought the deal. I would need to give the coupon to someone else to use that is within their distance range, who I do not know. Between GroupOn and the vendor they have screwed me around until I have only two days left to use the coupon. Wonderful deal. BEWARE of GROUPON!