I bought the hype and paid my money. Six days later they claimed my application had been rejected for not having enough Directors on my Board (I had two listed instead of three). That seems something that should have been detected at the outset.
Corrected the input within an hour. It has now been 10 days since that occurred and after multiple emails, and chat messages that they failed to respond to, I got THIS message today:
Hello!
I have contacted our processors to continue processing your filing. I apologize for the inconvenience!
Along the way, their web site crashed for days (they claim it was "maintenance", but really who does maintenance during the week for days?)
They have been unresponsive and amateurish at best.
Should have picked LegalZoom for this service.
UPDATE: As of this afternoon (3-19-19) their site has crashed yet again. This forces one to wonder if the site has been hacked by outside forces.