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Bubba k.

Contributor Level

Total Points
97

1 Review by Bubba

  • PaintScratch

10/6/16

Ordered bright silver paint for a Lexus. I provided them with the Vin # and they sent dark gray paint. Then they refused to refund my money. They played games with me by requesting that i fill out their forms and then they wanted me to mail them a sample of the paint that they sold me. Finally i disputed the charge with Paypal and they still refused to refund the purchase price. Fortunately, Paypal ruled in my favor and i received a full refund. I personally believe that these guys are running a scam. Just look at how many others received the wrong color.

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Nick H. – PaintScratch Rep

I apologize you never read our instructions on our site. The VIN does NOT give us the color code at all, just a variance on an existing color code. We requested a sample back from you, but you chose not to follow our instructions as agreed on BEFORE you can even place an order.

If you had sent the sample in as requested, we would have sent out a new order at NO charge to you. Most vehicles have more than one formula for an existing paint code. If you had given us another chance, the second paint formula we sent you would have been an excellent match.

Bubba Has Earned 17 Votes

Bubba K.'s review of PaintScratch earned 17 Very Helpful votes

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