They allowed me to file my federal refund, but to submit my state refund the sit "went down, due to scheduled maintenance". Now I cannot submit my state return until the federal return is accepted or I have to mail in my return. The best part is they charged me for this. I was charged for their site to be shut down due to "scheduled maintenance". WARNING DO NOT USE FREETAXUSA.COM!
Hi, we are are working with the IRS and states to resolve any issues for those who might have been affected by our outage last night. We encourage you to sign in and send your return as soon as possible. If you need assistance or have more questions, we are happy to set things right. Please sign in to your account and click the "Contact Support" link.
B Has Earned 8 Votes
B U.'s review of FreeTaxUSA earned 8 Very Helpful votes
Hi, we are are working with the IRS and states to resolve any issues for those who might have been affected by our outage last night. We encourage you to sign in and send your return as soon as possible. If you need assistance or have more questions, we are happy to set things right. Please sign in to your account and click the "Contact Support" link.