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bt211

B T.

Contributor Level

Total Points
84

1 Review by B

6/15/21
Verified purchase

Strongly advise going through a different reseller for Pali jandals. Despite each pair we ordered being the same shoe size, the six pairs we received varied in size, fit, and quality. The company was incredibly difficult to work with and offered poor response times, if any response at all. They do not stand behind their products and do not attempt to make it right for the customer, even on larger orders like ours. I've ordered from Pali directly, Amazon, etc. and had great experiences for years. Alohaz is not a reputable reseller.

UPDATE: For customers reading reviews trying to decide whether to order with Alohaz, they have stalked me online and used personal information about my life in order to gaslight me and the public who reference these reviews. They've done this to such a degree, Sitejabber would not allow them to post their response. My review is truthful. I did not ask for anything free from this company, I asked only to return a defective order (like many others have in reviews posted for Alohaz on this site). Why any company would stalk a customer to gain insight into their personal lives in order to use that information to respond to an honest review is deeply concerning. I'm thankful customers are offered insight into Alohaz bizarre, unprofessional behavior if it helps steer them elsewhere.

alohazl
Alohaz L. – Alohaz Rep

B,

To understand you, our staff went down a rabbit hole to figure you out — You did send over 20 emails asking for free stuff. Up until your review showed up, our return department were waiting for your return parcel so your account could be refunded. We were surprised by what you wrote and wouldn’t have responded if it wasn’t biased and/or accusatory.

Anyhow, now that we understand 2020 was a whopper of year for you, we sympathize. We all have our bad days, sometimes focusing on someone to lash out frustrations. We are human.

As a rep from Alohaz & the manufacturer, we wish you health & sincerely apologize. Take care.

B Has Earned 4 Votes

B T.'s review of Alohaz earned 4 Very Helpful votes

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